Privacy Policy

At Nagina India Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our wooden handicraft products.

By using our website and making a purchase, you agree to the practices outlined in this policy.

1. Information We Collect

We collect two types of information when you visit our website:

a. Personal Information

This is information you provide to us when you create an account, place an order, or contact us. This may include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit card or other payment methods)

b. Non-Personal Information

We may also collect non-identifiable information to improve our website and services, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and interactions with the site

This information is generally collected through cookies, analytics, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your orders, including sending order confirmations and shipping updates.
• To improve our website and user experience.
• To communicate with you regarding your account, order status, or promotional offers (if you’ve opted in).
• To provide customer support, respond to inquiries, and resolve issues.
• To analyse website traffic and trends, helping us optimize our product offerings and user experience.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including:

• Secure encryption technology (SSL) for online transactions.
• Regular security audits and updates to our systems.
• Access control to ensure only authorized personnel handle your information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners to complete your order, such as:

• Payment processors
• Shipping and delivery companies
• Customer service platforms
• Email marketing providers

These third-party service providers are required to keep your information confidential and use it only to provide the services you’ve requested.

We may also disclose your information if required by law or to protect our rights, safety, or property.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies are small files stored on your device that help us:

• Remember your preferences and shopping cart.
• Analyse website performance.
• Provide targeted advertising (if you’ve opted in).

You can manage cookie preferences through your browser settings. However, disabling cookies may impact your experience on our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request updates or corrections to inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
• Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in any promotional email or contacting us directly.

If you wish to exercise any of these rights, please contact us at Naginaindiacraft@gmail.com .

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nagina India Craft
Address: Mohalla Kalalan, Near Delhi Public School, Nagina, District-Bijnor, Uttar Pradesh, India-246762
Email: Naginaindiacraft@gmail.com
Phone: +91.8449635160